Hello,
You will soon arrive at the apartment. Here is some brief information that might be useful.
1. To coordinate your arrival and have everything ready, it would be very helpful to know your approximate arrival time.
Please remember that check-in is after 4:00 PM and check-out is before 12:00 PM. If you need other times, let me know and
if there is no departure on the same day as your arrival, you may check in before 4:00 PM. Also, if there is no arrival
on the day of your departure, you can check out after 12:00 PM. Therefore, it is also important to inform me if you have an estimated departure time if it is before 12:00 PM.
If I cannot greet you personally, I will send you the code for the lock to enter the apartment independently.
2. In Sant Hipòlit de Voltregà, waste is collected through a door-to-door system, and it is very important to dispose of waste in the appropriate bin. When you leave the apartment, you do not need to take out the trash; you can leave it in the apartment, but in the proper bin for each type of waste. If your stay is for many days and you want to take it out, you must place it on the sidewalk next to the door at street level, respecting the schedules and the way the bags or bins should be sealed. The apartment has all the information about the system and the schedules.
3. If you use the computer, please note that it is in a frozen mode. This means that when it is turned off, it returns to its previous state, losing all new configurations, installed programs, saved passwords, browsing history, and also all files and folders saved on the internal drive. NOTHING is saved. If you want to keep files, you need to save them on a USB drive or upload them to your cloud space. The apartment has wifi coverage, and the access password can be found on the information panel in the Bellmunt room, where the workspace is located.
4. Please note that in Catalonia there is a tourist tax of 1 euro per person per day to be paid upon arrival. People aged 16 or younger are exempt from the tax. The public administration also requires a form to be filled out for the police with the personal data of all guests of all ages. This form must be sent to the police within 24 hours of the check-in time. Please fill out the form that you will find in the entrance hall and send me a photo via WhatsApp, SMS, or Email within the first 24 hours of arrival. Thank you.
WhatsApp and SMS number Joan +34 649411362 ;
Email: apartamentplanadevic@gmail.com
When you leave the apartment, please leave the tourist tax amount in the entrance hall, along with the completed and signed forms.
5. The self-service breakfast included with the accommodation consists of toast, butter, various jams, orange juice, teas, water, coffee, and café au lait.
The purpose of including breakfast in the rental price is to make it easier for guests to organize themselves during the first days and not have to worry urgently about breakfast. Once fully settled, guests can have breakfast according to their own preferences without the initial urgency, making it unnecessary to provide provisions for the entire stay.
6. The blinds close automatically in the evening and open around 8:30 AM. If you want other schedules or only specific blinds or none at all, please contact me.
7. The washing machine and dryer usage hours are from 7:00 AM to 10:00 AM and from 8:00 PM to 11:00 PM.
If you need any information, whether about the apartment or the area, don't hesitate to ask.
Mobile Joan +34 649411362
Email Joan apartamentplanadevic@gmail.com
Thank you very much and have a happy stay
Joan